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Retail
Retail organizations today operate in highly dynamic environments. There are new challenges emerging constantly ranging from changing customer preferences, shrinking margins, increased competition, supply chain bottle necks, shifting customer loyalty, staff attrition to the need for efficient operational procedures. The retail industry is under relentless pressure to constantly assess and maintain operational efficiency and deliver more for less.
In order to overcome these challenges, both internal and external, it is imperative for retail organizations to have an efficient process in place.
In today’s rapidly changing marketplace, investing in robust enterprise application software will contribute significantly towards achieving high performance and maintaining a competitive edge. It will help retailers streamline their processes as per industry best practices and thereby, gain better control over their operations.
Sonata in Retail :
Sonata brings a deep understanding of the retail industry to help retailers achieve high operational excellence and build value-based services cost-effectively. We enable you to optimize your resources through our technologies by offering solutions which are innovative, robust and scalable. Our combined expertise in functional and technological components of the retail industry allows us to develop advanced and custom-built applications for our customer’s unique needs.
We can be your partner of choice in writing success stories for the retail industry.
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Over 10 years of experience with a large customer base in the Retail / CPG (Consumer Packaged Goods) space
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Specialist Retail practice team comprising of domain experts, functional and technical consultants
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Rich experience working with both mainstream retailers and retail product companies, including specialty retail
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Consulting based approach enabling customers to re-invent their processes and map them with industry best practices
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Deliver technology solutions across the retail value chain, covering areas in Merchandising, Supply Chain, Store
Operations, RFID (Radio Frequency Identification) , PoS (Point of Sale), Business Intelligence, CRM, e-Commerce and
others
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Association with some of the best known retail industry bodies like Retailers Association of India (RAI)
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Functional areas / areas of expertise :
Retail CoE (Centre Of Excellence) :
Sonata has a dedicated Retail Center of Excellence (CoE) on Microsoft Dynamics™ and an in-house “Retail showcase centre”, committed to enhancing the customer’s overall performance supported by strong IT solutions.
The retail practice group consists of a core team which includes domain experts, functional and technical consultants.
Offering:
Microsoft Dynamics™ AX for Retail :
AX Retail is a Microsoft business solution tailor-made for the needs of the retail industry. It sits on the existing Dynamics™ AX platform and offers out-of-the-box integration for complete control of data flow and real time connectivity. This solution provides retailers the benefit of real time inventory look up resulting in improved customer satisfaction. The product is very useful chiefly for the specialty retail segment and its various sub-categories.
Microsoft Dynamics™ AX for Retail provides enterprise and midsized specialty retailers a deep level of integration across point of sale, store management, supply chain, merchandising and financials, to deliver business productivity while enhancing customer service through a single integrated solution.
Sonnet RETAIL :
Sonata offers add-on solutions in addition to Dynamics™ AX Retail that cater to specific needs of the retail sector.Sonnet RETAIL is a reusable framework of add-on features on Microsoft Dynamics™ AX Retail which extend beyond the core functionalities of the product. It supports additional processes in the retail segment such as :

Assortment Planning, Range Width Planning, OTB (Open to Buy)

Concessionaire and Franchise Management

Marketing Income Management (SOH - Space on hire)

Section and Layout Planning

Analytics
With Sonnet RETAIL, Sonata uses our experience with retail to take a consulting approach by mapping the existing functions and processes with industry best practices and re-engineering the application per customer requirement.
Tool based upgrade :
Migration tools and upgrade expertise from earlier versions of Dynamics™ AX/NAV/RMS/RCM to AX Retail.
Multi-channel Retail eCommerce framework :
Sonnet-eCommerce Multichannel Platform is our framework consisting of re-usable assets, components, best practices and templates. It acts as an enabler in delivering high level enterprise solutions at a rapid speed by keeping the risk minimal across the organization.